Contact us if you're experiencing financial hardship and facing challenges making RIC loan repayments.
Immediate financial assistance
Find help if you're facing financial hardship and need to talk to someone about your RIC loan repayments.
RIC loan customers
Natural disaster assistance
If you're affected by natural disaster and are seeking emergency support, please visit the Australian Government’s Disaster Assist website or Services Australia natural disaster support.
Financial assistance following emergencies
If you need immediate help with household expenses or emergency assistance following a natural disaster, other forms of government financial assistance may be available.
- Your local Rural Financial Counselling Service can provide information on the full range of government assistance programs for farmers and farm businesses.
- For information on the Farm Household Allowance or other social security payments, call the Farmer Assistance Hotline on 13 23 16.
- Information on other government assistance measures for farmers and farm businesses is available from the Australian Government Department of Agriculture, Fisheries and Forestry or your state government primary industry department.