Frequently asked questions (FAQs) 

Draft online applications

Effective from July 2024 

In July, we are making improvements to our online application forms across all RIC loans. RIC offers customers the option of online and printable applications forms – this initial change applies to our online application forms only.
 

Q: What is happening with RIC loan online application forms?  

A: In July, we are making improvements to all loan online application forms to make it easier to apply for a RIC loan.  
 

Q: If I am applying for a RIC loan, does this affect me?  

A: If you have a draft online application at the time of the changeover to the new forms, you will notice that the form will look different the next time you view it.  
 

Q: What is a ‘draft’ online application’?

A: A draft online application is any application that has been started but not submitted.
 

Q: Can I resume my draft online application?

A: Yes. When the forms change over, your draft online application will resume on page 1 pre-filled with the information you have already provided. You will also be asked to complete some additional information in the new look forms.  
 

Q: Will I lose any information that I have already entered?

A: No. Anything you entered and saved in your draft online application will be transferred over to the new application form.
 

Q: Will I lose any files that I have attached?

A: No. Any attachments you uploaded in your draft application form will be saved. Please note that with the application form improvement, you will only be required to supply Annual Financial Statements (3 years), ‘Year in Year Out’ Cash Flow Budget and Statement of Position. We will request additional supporting documentation once your submission has been reviewed by an Agri Lending Specialist.
 

Q: I currently have a draft loan online application. Should I try to finish and submit it now to avoid the change over to the new form?  

A: No. You don’t need to rush to finish your draft application. Just be aware that the form will change over and may look different when you return to complete it during July.
 

Q: I want to apply for a RIC loan. Should I wait until the form is updated before I apply?

A: No. You can start the application now. Just be aware that the form will change over and may look different when you return to complete it during July.
 

Q: How do I ask for further information or get help?

A: Please contact us at ric.gov.au/form-help if you have any questions. Or call our Contact Centre on 1800 875 675 (8.30am – 4.30pm Monday to Friday AEST).